Does Elite take Care Credit?
You will need to bring: Driver’s license or photo ID Insurance card Any previous imaging (x-ray or MRI) or medical records A list of current medications and previous procedures or surgeries
Is billing different for injections, MRI, surgery, and medical equipment such as casts and splints?
Your co-pay does not cover these types of services. There may be a separate, upfront charge for these services, and our office will work with you to provide an estimate of these charges when applicable.
What is a global period?
A global period is the period of time after your surgery when fees for follow up care (office visits) are bundled into the surgical fees. The period starts immediately after surgical procedure has occurred and ends at a predetermined number of days depending on what kind of surgery you have. Most global periods are 90 [...]
Will I have a copay?
Co-pays will vary dependent upon your individual insurance plan and your network benefits and deductibles. Patients are responsible for understanding their deductible status and in- and out-of-network benefits. We will collect any co-pays at the time of check-in. If you have questions regarding your co-pay and benefits, please contact your insurance provider.
Where do I park and how do I locate the office?
MIDTOWN In our Midtown location, you have free garage parking located at 2004 Hayes Street. You may also use the valet at the entrance to the building. The garage is attached to the medical building. You may take the elevators to the L level, and enter through the automatic doors into the main atrium. We [...]
Can I fill out my paperwork for my appointment online?
Yes. You will be sent a pre-registration link from our system two (2) days before your appointment via text and/or email. If you do not receive the link please call 615-324-1600.
What do I need to bring to my appointment?
You will need to bring: Driver’s license or photo ID Insurance card Any previous imaging (x-ray or MRI) or medical records A list of current medications and previous procedures or surgeries
What time should I arrive for my appointment?
If you are a new patient or an MRI patient, please arrive 30 minutes prior to your appointment time. Arriving close to your appointment time may delay your visit, as you will have paperwork to complete prior to seeing the physician. If you are not a new patient or MRI patient, please arrive 10 minutes [...]
How do I schedule an appointment?
You may call our office line at 615-324-1600 and select the Option to Schedule An Appointment. Our scheduling team will work with you based on your preferences for: Office location Physician/Provider Type of injury or condition You will be asked for your personal information and health insurance information. It is helpful to have your health [...]
What are your hours?
Our clinic is typically open from 7:00 AM to 5:00 PM, Monday through Friday. We are closed for major holidays, such as Memorial Day, Labor Day, Thanksgiving, Christmas, and New Year’s.
