How long is the scan?
Scans take approximately 20-30 minutes per body part.
Where should I go?
We have MRI at our Midtown, Franklin, and Brentwood locations. You will check in at the same front desk used for appointments with your physician. An MRI tech will call you from the waiting room when it is time for your scan. Please arrive 30 minutes prior to scan to complete paperwork and allow enough time [...]
When should I arrive for my MRI scan?
Please arrive 30 minutes prior to scan to complete paperwork and allow enough time to change into a gown (if necessary) and complete the screening. The scheduled time is when you should be starting the scan, so be sure to arrive 30 minutes earlier than that. If your scan is the first appointment of the day, [...]
How do I know the cost of my MRI?
Please reach out to us at 615-324-1600 for information related to your MRI cost. Patients are responsible for understanding their insurance coverage, deductible status, and in- and out-of-network benefits. Please consult your insurance provider directly if you have questions on your deductible or network benefits.
Can I send my doctor a message or request a refill?
Yes. You are able to send secure messages to your physician and request refills on the Elite patient portal. Use code HDEBDD on the portal login screen to find our practice.
How can I get a copy of my medical records?
You may request them at [email protected] or via fax at 615-324-1648. Please note all radiographic images will be on a CD-R disc, and we are unable to email or print any images. To receive your medical records, please complete this release form. In order to enable an electronic signature, you must download the form to your [...]
How do I submit FMLA/Disability paperwork?
Disability/ FMLA paperwork may be turned in to the receptionist at any of our locations. You may also submit paperwork by direct fax 615-815-3788. There is a $15.00 fee per form submitted. Invoices are sent via text message or e-mail from RecordQuest. Upon payment, your forms will be processed by our FMLA/Disability coordinator with 7-10 [...]
What if my physician is running late?
While it is a rare circumstance, occasionally, the physicians may run behind on their schedule and be seeing patients later than their scheduled appointment time. At Elite, we make an effort to fully answer your questions and make sure you leave understanding your condition, procedure, and care plan. It is our commitment to treat each [...]
How do I set up the online portal to pay online?
You will be sent a link to register for the patient portal upon check-in. If you do not receive this, please call our office at 615-324-1600 to request a new link. From the patient portal, you may send your provider messages, request refills, and pay your bills.
Does Elite take Care Credit?
You will need to bring: Driver’s license or photo ID Insurance card Any previous imaging (x-ray or MRI) or medical records A list of current medications and previous procedures or surgeries
