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Do you want to play an instrumental role in a great work environment? Are you great at multi-tasking, and do you enjoy working with people over the phone? Are you able to make good, sound decisions under pressure? We have a great opportunity for you to work in a healthcare setting, joining our team as an Operator.


  • Ability to operate a multi-line phone system
  • Comfortable using email and interacting with Internet applications
  • Knowledge of practice management and word processing software
  • Ability to perform multiple and diverse tasks simultaneously
  • Ability to perform redundant tasks with minimal error rate
  • Pleasant speaking voice and demeanor
  • Neat, professional appearance
  • Ability to use good judgment in the course of contact with physicians, patients, staff and attorneys
  • Ability to complete forms and other requests for information
  • Good communication skills
  • Ability to understand and follow specific instructions and procedures

Responsibilities include, but are not limited to, the following:

  • Answers all calls kindly and politely within three rings and says, “Elite Sports Medicine, how may I direct your call?”  Then transfer appropriately.
  • Informs patients about the practice’s Web site; encourages them to visit, and register online, and/or mails new patients a Welcome Packet about the practice.
  • Completes rechecks for the following day. This includes the nurses note and any clinical information the doctor needs for the office visit.
  • Assists with medical records as needed


  • High school diploma
  • College education or trade school preferred

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